This is not in line with our values, and we take this type of feedback seriously. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": true, "isEiHeaderFollowBtnDos2Enabled": false }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, PetSmart Merchandising and Inventory Manager Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Merchandising and Inventory Manager Salaries, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? Spend two minutes with us and Tracy below! Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you. Thanks again! We think it's a pretty special place, as well! I take my puppy, Lola, here very often for doggy day camp. We appreciate the feedback. You get to work with a lot of loving dogs, learn to observe pet behavior, and improve animal care taking. We'd like to understand your experience more, as the safety of our pets is our #1 priority. PetSmart offers quality products and accessories for a healthier, happier pet. Subject to availability. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you. She shares her story of Belonging at PetSmart as she reflects on the beginning of the holiday season. PetSmart Employee Reviews in Ajax, ON. Fun meeting animals and getting to know the dogs that come in regularly. Your response will be removed from the review – this cannot be undone. They know NOTHING about cats and their kitty kottage is the size of a small walk in closet! Free night discount applied at the register when checking out. Glassdoor has 5,297 PetSmart reviews submitted anonymously by PetSmart employees. It's always helpful to hear from the team directly. Boss is negligent. We appreciate you sharing your experience. It sounds like you have a great team! Interview. Thank you for the review! Ability to build great customer relationships, working with the public, a plus for animal lovers, opportunity to g as in knowledge of front desk position, opportunity to utilize excellent customer service. Thank you for the review! Thank you, again! Thank you very much for taking the time. We appreciate all of our associates and the hard work and high energy they bring each day. They are very understanding about anxiety problems and help accommodate for your needs -The pets are adorable - Room for advancements & raises ( the first 3 months of work, I received 2 raises and a promotion) I easily do enough work for 2-3 people and am still payed just barely above minimum wage. (A big percentage of the staff that was hired for the pet hotel requested a position change and transfered to the salon for pets. #CMOawards #LifeAtPetSmart. Please know, you can also share your thoughts via the CareSmart line at 1-800-738-4693. However, we prefer vaccinations be administered 10-14 days before check-in to ensure maximum efficiency. Having a 15% discount was nice and getting 10$'s off (a monthly coupon) certain dog food brands was also nice to have. JK (CEO) has done a fantastic job at providing clear direction and guidance to the company and I am proud to work for PetSmart! Petsmart Pet Hotel is a terrible place to leave your pet! Thank you for taking the time to leave a review. Hello! Pet age, health & vaccination requirements apply. Glassdoor will not work properly unless browser cookie support is enabled. Management is unprofessional, hours aren't guaranteed, open door policy is a joke. PetSmart employees earn $30,000 annually on average, or $14 per hour, which is 75% lower than the national salary average of $66,000 per year.According to our data, the highest paying job at PetSmart is a District Manager at $101,000 annually while the lowest paying job at PetSmart is a … Doesn’t practice the safety techniques she teaches when welcoming a new pet to the facility. Thank you, again, for sharing. Many dogs were allowed in the play room regardless of the fact they werent very good with other dogs. Checking in at PetsHotel Welcome to our full-service hotel for dogs and cats featuring 24/7 safety-certified associates and an on-call veterinarian. Your interactions with people can be very minimal and you may spend hours just interacting with dogs - Most of the dogs are happy to see you, and are always very excited to play. This review is for the PetSmart Pet Hotel. We always appreciate hearing feedback from our associates and appreciate you taking the time. Are you sure you want to replace it? Thank you so much for taking the time. The information provided is from their perspective. "". ), 7 of the Best Situational Interview Questions. I have been working at PetSmart part-time for more than a year, Discounted store products, discounted doggy daycare/hotel. My hours were usually between 24 to 30 hrs a week. It was a great job and there are times I regret leaving due to relocation. Excludes packages & all add-ons. I'm very thankful for the staff as I know Lola can be a difficult and fussy puppy to handle. Although I was some of managements favorite, I find it unfair and there is a lot of it within the company. At one point PetSmart was amazing: a focus on developing great leaders and a very cooperative enviroment. Co-workers were a toss up, most were difficult to work with. Are you sure you want to remove this review from being featured for targeted profile? The most upsetting part of this job, was seeing cats not being socialized twice a day like their charts specify or having them sit in a cage, with dirty boxes for long periods of time. She shares her story of Belonging at PetSmart as she reflects on the beginning of the holiday season. I worked as a Pet Hotel Associate for 2 1/2 years (2015-2017). Some of the dog’s were not well socialized with the group. We're sorry that this was your experience and would like to connect with you via the CareSmart line at 1-800-738-4693 to chat a bit more. I have been working at PetSmart part-time for less than a year. He … Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": true, "isEiHeaderFollowBtnDos2Enabled": false }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Current Employee - Pets Hotel Associate Lead, Former Employee - Senior Pets Hotel Associate, Former Employee - Pet Hotel Front Desk Associate, PetSmart Merchandising and Inventory Manager Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Merchandising and Inventory Manager Salaries, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? New customers only. I have been working at PetSmart part-time for less than a year, They are very understanding about anxiety problems and help accommodate for your needs. Not all associates are honest, team players, hard workers, interested in working with public/dogs/cats. Managers were negligent over obvious health/safety hazards. I was hurt by a dog who sent me to the hospital. Cats are also ignored there! This is absolutely not in line with our values, and we'd like to understand more about your experience. Offer valid on PetSmart.com through December 4th, 2020 @ 6:30 am EST. Thank you, again. I have been working at PetSmart full-time for more than 8 years, Great coworkers and benefits for pet owners, Terrible upper management and Covid handling. Please contact the CareSmart line at 1-800-738-4693. We appreciate you sharing your experience! - working with the animals is always nice Builds character lol. It's the pets and pet parents that come into our stores that help to make life at PetSmart so special. Huge turnover rate It wasn't much of an interview. Bailey, the Golden Retriever, is really enthusiastic about the pet boarding services at PetSmart PetsHotel - and so are we! My location was fine when they hired me but when “busy” season came around again they remained understaffed in all areas. These problems consisted of mold in the play rooms, dusty air vents, faulty sanitizing equipment, etc. ". I worked as a Pet Hotel Associate for 2 1/2 years (2015-2017). Featuring pet sitting and boarding amenities for dogs & cats, we offer safe, comfortable accommodations for your four-legged friends. The manager in the pet’s hotel is frowned upon in the ENTIRE store and is known for making up rules as she goes and putting on a fake attitude for the customers. I worked at PetSmart full-time for more than a year, Corporate structure has profits above the dogs and pet parents. Can be rewarding working with pets. Thank you for all you did for pets and pet parents! We’ve always known Will had a gift for stand-out storytelling, and we’re so proud of all that he and his team have accomplished at PetSmart. PetSmart will donate up to $250,000 between PetSmart Charities and PetSmart Charities of Canada to help pets in need. Here’s Exactly What to Write to Get Top Dollar, Merchandising and Inventory Manager Inter­views, How To Follow Up After an Interview (With Templates! Please contact the CareSmart line at 1-800-738-4693. Learn how to enable cookies. This created a very stressful environment as fights would break out. The only time I would be relieved, were for breaks and lunch time. Thank you for taking the time to leave a review. We appreciate your feedback and taking the time to leave a thoughtful review. ... Petsmart - PetsHotel, former employee review (I quit) Apr 10, 2016 741 views . Pets Hotel Manager (Former Employee) - Aliso Viejo, CA - April 21, 2019 Petsmart gave me the opportunity to expand my career by not only managing people but now pets. Thank you for the feedback. -Cockroaches (generally unsanitary) 8 Questions You Should Absolutely Ask An Interviewer, "The work itself is fine, but the company is meh", "I worked at Petsmart for almost 3 years", "Good job for first time workers or seasonal", "Good first time job that "builds character. Today marks the first day of Hanukkah, and we'd like to wish everyone celebrating a peaceful and joyful holiday! We'd like to hear more about your experience so we can be sure to address. You share some great advice for both associates and management. 9,183 reviews from PetSmart employees about PetSmart culture, salaries, benefits, work-life balance, management, job security, and more. Please know, you can also contact the CareSmart line at 1-800-738-4693 with any concerns or questions. Glassdoor will not work properly unless browser cookie support is enabled. Seeing the different breeds was fun. Half of my time was spent in Day Camp. The amount matched for each entity based on donations received on December 1, 2020 is up to $236,000 in the U.S. and up to $14,000 in Canada. When my pay was increased to 10$, my hours got cut from 30 hrs to 15 hrs per week. I worked at PetSmart part-time for more than a year, Stressful, early morning, schedule, Too long in camp. Thank you for taking the time to leave a review. Job Title. We're happy to have you on the team. Quitting this job does not reflect my work ethic. While I'm glad to hear you enjoyed working with pets, I'm this was your experience. 162 Petsmart jobs available in Kirkland, WA on Indeed.com. Download the FREE PetSmart mobile app today & access your digital card, book services, get special offers & manage your account. #IBelongAtPetSmart #LifeAtPetSmart, Congratulations to Will Smith, PetSmart's Senior Vice President and Chief Marketing Officer, for being selected by The CMO Club as one of this year’s CMO Creativity and Storytelling Award winners! There was bullying from Seniors (I was on the receiving end of this) and they were very cliquey. I worked at PetSmart part-time for more than 3 years. It was easy to have a second job as you could sign a availability slip, with specific times. -My PetsHotel Manager was amazing and so fun to work for. We're thrilled to hear how much you love working at PetSmart! We greatly value our associates and always want to ensure a safe environment. Great environment and all staff members are kind and lend a helping hand when ever needed. Thank you! Whether you have a young pup, older dog or a rescue, PetSmart training classes can help them learn how to behave appropriately at home and on-the-go. If you are not a favorite, you will have no chance to move up in the company. I applied online. Hi, we appreciate you taking the time to leave a thoughtful review and share a bit about your life at PetSmart with us. Please contact the CareSmart line at 1-800-738-4693 so we can understand a bit more. It is a good first time job, but only if it's for short term. #IBelongAtPetSmart #LifeAtPetSmart, Congratulations to Will Smith, PetSmart's Senior Vice President and Chief Marketing Officer, for being selected by The CMO Club as one of this year’s CMO Creativity and Storytelling Award winners! This is the employer's chance to tell you why you should work for them. We're always striving to be the best employer we can be, and so we greatly appreciate hearing directly from our associates. It was difficult to even get people to work together because of the drama between Seniors and Co-workers. Spend two minutes with us and Tracy below! Thank you for taking the time to leave a review! You got to interact and play with animals all day and rarely had to deal with people. While yes, we only have one employee at night (9-6), they can interact and clean up after the animals, and boarding can only hold 12-15 cats and about 40-50 dogs. 9,495,267 lives saved. Seniors and Managers would go out of their way to single me out and put me in camp, even when I would trade duties, like checking kennels and cleaning, with other employees. Thank you, again. Please contact the CareSmart line at 1-800-738-4693. I grew a lot. https://petsmart.pissedconsumer.com/petsmart-dog-boarding-17027/RT-C.html It’s relatively easy. Your response will be removed from the review – this cannot be undone. There are some positions in the store that seemed good.) Please feel free to connect with us via the CareSmart line at 1-800-738-4693 so we can chat with you further. It would take the Managers months to do something, because they are to "busy" to call someone. They are just wanting your money! Thank you for all that you did for the pets that came into the store while you were with PetSmart! A great job to gain experience in customer service, and some leadership experience. I worked at PetSmart full-time for more than 5 years. It's fairly new and very well kept. Our Accredited Pet Trainers teach fun & effective group & private classes through positive reinforcement. Treats her employees like they are inferior. Review this company. We agree - being around pets each day is pretty fantastic! In addition, I’ve seen unprofessional and sometimes down right illegal behaviors acted out in management just to keep the costumer’s business. This will replace the current featured review for targeted profile. This is the employer's chance to tell you why you should work for them. ... Hotel Senior Associate (Former Employee) - Ajax, ... Pet Care Associate (Former Employee) - Ajax, ON - 30 April 2018. - very understanding if you need time off Love the company, our values, and our culture. OUR MISSION Every day with every connection, PetSmart's passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives. Thank you. Apply to Retail Sales Associate, Store Manager, Hotel Manager and more! I worked at PetSmart full-time for more than a year. Extra play time (which are paid for) were not utilized or cut short. Thank you, again. Pet Services Help Center Treats program Local ad Track your order Accessibility Statement - a lot of the pets boarded are very untrained Thank you for taking the time to review. I'm sorry to hear this. Eventually would see the regulars and you would get a opportunity to bond with pets. As a PetsHotel employee, you should probably definitely complain about whichever store you went to with this. They were mostly boring, and I forgot to talk about them. PetSmart was a good company to work for but growth opportunities were not inclusive to all based on qualifications that's why I'm looking for a company that has to cherish their associates' growth and development seriously and by reading Jobot company's reviews, I believe I will fit in good and make an immediate impact." Being in that room became exhausting and left me wanting to do other duties within my job title. Thank you for all that you do for the love of pets that come into the PetsHotel! We'd like to understand your experience more to ensure we address some of the workplace concerns you mention. My hours were usually between 24 to 30 hrs a week. #HappyHanukkah This is Tracy, Field Director, HR – East. That's great to hear! Are you sure you want to replace it? ), 7 of the Best Situational Interview Questions. Please feel free to connect with us via the CareSmart line at 1-800-738-4693 so we can chat with you further. 8 Questions You Should Absolutely Ask An Interviewer, "Always busy, and never having too bad of a time. The assistant manager called in a few people and just told us how the hotel works and then said she'd call us soon and I still haven't heard back. But that all ended about 5yrs ago and every year we have been expected to do more work less subtitles I no longer feel I was given the tools required to succeed. Job Description ABOUT OUR HOTEL: Working at PetSmart is not a job, it's a community of those who work together for the love of pets. You got to learn dog behaviors and see how they interacted between others. Petsmart is a great place to work and a great place to move up. You must also show proof of your pet meeting state and local pet boarding vaccination requirements. Managers don’t give a crap about you. Hi, we appreciate you taking the time to leave a thoughtful review and share a bit about your life at PetSmart with us. Some associates mistreated animals and supervisors didn't always discipline. learn more. Associates are welcome to learn more about Belonging at PetSmart or share their story the Belonging Page on the DISH. Managers played favorites with certain employees hours and times. The staff always provide report cards which I love to read. PetSmart takes data privacy very seriously, so please be aware that PetSmart will never ask for personal information such as a driver’s license number or financial information prior to a candidate accepting an offer of employment. -Formed personal relationships with animals and owners, -Lots of unnecessary drama Our values, and some leadership experience and high energy they bring each day - great support from workers.: Boss is negligent Belonging Page on the DISH ) were not provided fights would break out,.. 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